Workflow automation for orthodontic practices and labs.
From the moment a patient begins treatment to the moment an appliance is delivered — every handoff automated, every file tracked, every lab assignment instant.
Book an orthodontics demoAn orthodontic case touches six to eight systems before an appliance reaches the patient — intake forms, practice management software, imaging storage, insurance verification, lab portals, and shipping. Most of the coordination between these systems is manual.
Front desk staff route cases by hand. Labs wait on files that haven't arrived. Patients call for updates no one can immediately provide. SmartFlowCraft connects every system into a single automated pipeline — running inside your infrastructure, never touching PHI from outside your cloud.
The full treatment lifecycle.
Patient intake
Intake forms captured digitally, validated against patient records, and routed into your workflow — no manual re-entry, no duplicate data.
Appliance ordering
Bracket sets, aligners, and retainers ordered through a structured form. Order details, case type, and rush flags captured at submission.
3D file handling
STL and CBCT uploads go directly to your cloud storage. The engine validates format, links files to the case record, and notifies the lab.
Lab assignment
Round-robin, load-balanced, or rule-based routing to your lab network. Assignment happens in milliseconds. Labs receive the full case packet automatically.
Insurance eligibility
Eligibility verification runs automatically on new case creation. Out-of-network and benefit limits are flagged before treatment begins.
Status and notifications
Each workflow stage emits a status event. Patient portal, practice dashboard, and lab view stay in sync without manual updates.
From intake to delivery.
Patient completes digital intake at your practice or online
Case record created in your system with all intake data
3D scan or impression uploaded → stored in your cloud
Insurance eligibility verified automatically
Lab assignment based on case type and routing rulesSmartFlowCraft
Lab receives full case packet: files, instructions, timeline
Lab updates fabrication status → practice and patient notified
Appliance delivered → case marked complete