Workflow automation for telemedicine platforms and virtual care providers.
From patient booking to signed clinical note — provider matching, intake, documentation, prescribing, and follow-up running as a single automated pipeline inside your infrastructure.
Book a telemedicine demoTelemedicine platforms coordinate patient scheduling, provider routing, EHR documentation, prescribing, and follow-up across multiple disconnected systems. Each handoff — booking to intake, intake to provider, visit to documentation — requires manual intervention or custom integration work.
SmartFlowCraft automates the entire patient journey as a configurable workflow. AI handles documentation so providers focus on care. Every step runs inside your cloud — patient data never leaves your infrastructure.
The full virtual care journey.
Appointment booking
Patient selects a time slot from real-time provider availability. Booking confirmation, calendar invite, and pre-visit instructions sent automatically.
Provider matching
Patients routed to the right provider based on chief complaint, specialty, state licensure, language preference, and availability.
Pre-visit intake
Structured intake form sent before the visit. Responses processed and surfaced to the provider before the consultation begins — no re-collection during the call.
Clinical note generation
SOAP note drafted from the visit transcript using AI. Provider reviews and signs. Notes pushed to the patient's EHR record automatically.
Prescription routing
E-prescriptions routed to the patient's preferred pharmacy via SureScripts. Refill requests handled through the same pipeline.
Follow-up automation
Post-visit instructions, lab order follow-up, and scheduled check-in messages sent on a configurable cadence. Responses trigger re-routing as needed.
Booking to follow-up.
Patient books appointment and completes pre-visit intake
Provider matched based on specialty, licensure, and availability
Pre-visit intake surfaced to provider before consultation
Video consultation conducted on your platform
AI generates SOAP note from visit transcriptSmartFlowCraft
Provider reviews, edits, and signs clinical note
Prescriptions routed to pharmacy, labs ordered as needed
Follow-up instructions and check-in messages sent automatically